Carlyle Metals LLC operates carlylemetals.com. This policy explains what
information we collect, why we collect it, and what we do with it.
Information we collect
Information you give us. When you submit a form on our site or contact us, we collect the
details you provide — typically your name, email address, phone number, company, and
information about your equipment or the parts you need.
Information collected automatically. Like most websites, we automatically receive standard
technical information when you visit, such as your IP address, browser type, device type, the
pages you view, and the site or ad that referred you. We use cookies and similar technologies
for this.
How we use your information
We use the information to:
- Respond to your inquiry and prepare quotes
- Contact you about your order, parts fitment, or service
- Process and ship orders, and provide customer support
- Improve our website, products, and service
- Measure and improve our advertising
We do not sell your personal information.
Advertising and analytics
We advertise on Google. Google and similar providers use cookies and device identifiers to
measure ad performance and to show our ads to people who may be interested in our products.
This may include information about your visit to our site.
You can control ad personalization at
[Google Ads Settings](https://adssettings.google.com) and learn more at
[Google's advertising policies](https://policies.google.com/technologies/ads).
Service providers
We share information with companies that help us run our business — for example our customer
relationship management (CRM) system, email provider, website host, payment processor, and
shipping carriers. These providers may only use your information to perform services for us.
We may also disclose information if required by law, or to protect our rights, safety, or
property.
Data retention
We keep inquiry and customer records for as long as needed to serve you and to meet our legal,
tax, and accounting obligations.
Your choices
- Email: you may opt out of marketing email at any time using the unsubscribe link.
- Phone: tell us if you'd prefer not to be called and we'll note it.
- Access or deletion: you may ask us for a copy of the personal information we hold about
you, or ask us to correct or delete it. Contact us using the details below.
- Cookies: most browsers let you block or delete cookies. Some parts of the site may not
work properly if you do.
Children
Our site and products are intended for business and agricultural customers. We do not knowingly
collect information from children under 13.
Changes to this policy
We may update this policy from time to time. When we do, we'll revise the "Last updated" date
above.
Contact us
Carlyle Metals LLC
Phone: 605-622-0204
Email: austin@carlylemetals.com
Website: https://carlylemetals.com